1. Introduction

1.1. Orchid Diagnostic Center or Orchid Diagnostics (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data.

2. Information We Collect
2.1. We may collect various types of information, including but not limited to:

Personal Information: Name, contact information (email address, phone number, mailing address), date of birth, and other identifying information.

Usage Data: Information about how you interact with our website, products, or services.

Payment Information: If you make purchases or payments, we may collect payment card details or other financial information.

Health Information: If applicable, we may collect health-related data necessary for our services.

3. How We Collect Information
3.1. We collect information in the following ways:

Information You Provide: You may voluntarily provide us with personal information when using our services, contacting us, or making a purchase.

Automatically Collected Information: We may use cookies, web beacons, and similar technologies to collect data when you use our website or services.

Third Parties: We may obtain information from third-party sources or service providers when it is legally permissible.

4. How We Use Your Information
4.1. We may use your information for the following purposes:
  • To provide our products and services.
  • To improve and customize your experience.
  • To process payments and transactions.
  • To send you updates, newsletters, or promotional materials.
  • To fulfill legal and regulatory obligations.
  • To protect our rights, privacy, safety, or property, or that of our partners, customers, or others.
5. Data Sharing and Disclosure
5.1. We may share your personal information with:

Service Providers: Third-party service providers who assist in delivering our products or services.

Legal Requirements: To comply with legal obligations or respond to lawful requests by public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred.

With Your Consent: Other purposes with your explicit consent.

6. Data Security

6.1. We take reasonable steps to protect your personal information, but no system is completely secure. We maintain safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

7.1. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

8. Your Rights
8.1. You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.

Rectification: Request the correction of your personal information if it is inaccurate.

Erasure: Request the deletion of your personal information under certain circumstances.

Objection: Object to the processing of your personal information under certain circumstances.

Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

9. Changes to this Privacy Policy

9.1. We may update this Privacy Policy to reflect changes in our data practices. Any changes will be posted on our website, and the date of the latest revision will be indicated.

10. Contact Information

10.1. If you have questions or concerns regarding this Privacy Policy, please contact us at info@orchiddiagnostics.com.

11. Governing Law

11.1. This Privacy Policy is governed by the laws of Mumbai, and any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai.

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